Sometimes it really does not pay to look for bargains. I found a banner on U-hauls site that promised professional movers at up to 65% off. I filled out one form for quotes and received tons of quotes. Advanced Moving had the best offer so we went with them. Huge mistake.
Like everyone else on usacomplaints.com, they arrived loaded our belongings into the truck and then gave us a final price that was double the quote, then they told me they don't accept credit cards after their sales man (Sean Bar) specifically told me that they did except AMEX. Anyhow, over Three weeks later our belongings arrived with almost 1/2 of them missing and the rest of it damaged. One of our tubs even arrived empty. Everything in the box (my computer hard drive, my husbands software...), was gone except for a few phone cords and wires. All of our wedding pictures and video gone, my husbands keyboard gone, and even some of my clothes gone... The list just goes on and on. I have tried to contact them for resolution. They told me they would look for my items and a driver would come by in 2 days. The two days ended last Thursday and I have received no calls as of yet.
The things that are different from everyone else's report is that they have their money and they haven't demanded any more than the final price they told us when they initial picked up our items.
I don't know what else to do here. Some of the reports I have read on the internet say that contacting the BBB is useless and that Advanced Moving doesn't actually have insurance for me to place a claim.
I am also filling out an investigates form for channel 9-WFTV out of Orlando, and am mailing a registered letter to the attorney general, Advanced Moving and their insurance company on Monday. I am wanting some consumer advocate or legal help, but am not sure if we really have a case. Maybe a class action suit filed by all their victims could finally take these guys down?!
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