Do not actually purchase a pc from Office Max. Our tale of bad customer support ought to be enough to prevent anybody from purchasing there.
Our last laptop was taken and that I had a need to have it changed immediately, and was in a rush. Bestbuy was having an issue without having of shares since Holiday and so I went to Workplace Maximum where additionally they had no lap-tops in-stock.
However, their income associate explained when I requested through the Kiosk I'd have the ability to get my pc within 2 times easily settled the additional delivery price, and so I did. He also explained the lap-top might have a refund.
Therefore we requested through the kiosk and published out the info and that I visited purchase this laptop. About $1500.00. In the check-out I realized that the bill stated that it'd not ship for 7-14 days. And so I requested the revenue man again and he explained to not be worried about that which actually computers with regular delivery get to only 4 times. And so I settled and quit.
I enter my vehicle and observe that they did not provide me something for that refund, and so I change and return to the shop to request where it's. Bestbuy prints them out-right in the register. Exactly the same revenue man informs me that it'll are available in the container using the computer. "Yeah right" I believed, but decided I'd cope with it later and went home.
Anyway, I'm awaiting this pc and also the times are getting by but still no shipping, and so I begin calling the neighborhood Office Maximum to determine where it's. It eventually ends up the people you will find completely ineffective, and do not have a hint.
I spoke for the supervisor called Regis, and he explained he'd contact me back each time I questioned him to look at the delivery standing, and he never actually named me back! All-they might tell me is the fact that their revenue man did not understand what he was referring to using the shipping period, and they were sorry. But did they assist me? No. It eventually ends up that I did so all of the work myself.
Regis did not actually understand the shop return policy or even the refund plan. Could you think that? What type of supervisor is the fact that inexperienced or brain-dead? Good shop.
And So I finally get ashamed coping with the store and contact their corporate HQ, where the folks are simply about as ineffective because they are in the Cranberry shop. After on offer and around together, I eventually get angry and have to create a proper problem towards the local supervisor. The organization HQ stated that they'd have him contact me. But does he? No.
horsepower was easier to cope with than Workplace Maximum, and explained the way the refund works. It is simply publishing it from on line. Big-deal, however, you might believe Office Max might understand this being that they are promoting these products.
It took 21 times for my lap-top to provide and undoubtedly I'm completely embarrassed with Office Max. They're fortunate I love the Computer or I'd return it. However for today on I'll just cope with HP straight.
the one thing which makes me angry is the fact that they created cash by giving piss poor support.
I'll never store there again, and certainly will distribute the term to everybody about how exactly horrible their support is. Ultimately they'll mark off enough clients who'll inform different feasible clients and they'll be from company. They ought to ber embarrassed.
Easily did my work this way I'd be dismissed in addition to sensation just like a worthless turd. Avoid Office Max. They're horrible, and you'll have only a discomfort along with a good deal of function to complete.
Finally, I acquired the cost on my charge card for that computer prior to the item actually came
OFFICE MAX is just a Customer Support Headache!!! Take my caution!!!
0 comments