This company and the CEO Jonathan Mason are a scam. They will take a retainer from you for a telemarketing job and then run with your money. The company is run out of a house in Modesto Ca. Please use www.zillow.com to check the address. The website would lead you to believe it is a large, reputable company but it is in fact a tiny home in Modesto. The CEO is Jonathan Mason and this guy NEVER answers his phone or replies to email. The company does not respond to simple requests for information once they have payment for a job. We are smaller AC repair company and contact Trigger Touch to inquire about an outsourced telesales campaign.
Mr Mason quoted us a price and asked for a retainer up front. We were promised help with designing a script, resumes and references for all people that were to be a part of the calling campaign and emails and samples of what would be sent to clients. We paid the retainer to start the campaign and since then have had absolutely NO LUCK in moving forward.
We were scheduled for a webinar via gotomeeting on FIVE occasions and everytime we called in to the meeting, he was not on the call. He then responded every time with an auto responder type of email explaining some technical issue and the need to reschedule the meeting, promising the the technical issue would be resolved. This is the 2nd straight week we have been attempting to get our money back.
Please do not be scammed by his legitimate looking website. Call his number. The guy is a crook and will keep this updated. I also have searched his company online and found it listed on some work at home websites about the same type of issues with people that have gone to work for him and not getting paid, etc.
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