Complaint / Review
BT Systems
Refund ignored

I purchased a camera at the New England Boat Show for $262.50. After experiencing difficulty getting the camera to operate,

I spoke with Brad Thomas of BT Systems. He advised that I return the camera for full credit.

On May 5, I sent the camera back to BT Systems. I have a confirmed delivery receipt, dated May 20, signed by Brad Thomas.

As of this date, September 25, I have not received the credit promised by Thomas.

I have left telephone messages and an email without benefit of a return call.

As an exhibitor at trade shows, I will certainly confront Thomas, in clear view of prospective buyers, as or when I meet him again..

And I am confident that we will meet.