I bought a Kirby Vac just over 7 years ago. It is fantastic I am really pleased with the product and so far the service, it's been really very good. I bought mine from a friend who worked at the company in Newtownabbey she doesn't work there anymore (long hours) but say she had a good time saying that when she was there (younger and single) that it was work hard play hard.
She said she was treated good and didn't see any scams. The person who posted the complaint really sounds like someone with a grudge. You cant please everyone all of the time. I think you shouldn't name people unless you can validate what your saying about them THIS IS WRONG.
Any how I've been really happy with the kirby and the service.
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