Needed to have a switch replaced for garbage disposal. We were told a home visit would be $69.95 and if repair was made amount would be applied to final cost. Company rep was at home for 1/2 hour and replaced one switch. The bill was $385!!! There was no reference to parts or labor on invoice. We vehemently complained about the exorbitant cost and the rep said, "lady, you should have called a smaller company, We're a big company and have a lot of overhead to pay for". My husband was here during the repair and I was out — he is 84 years old. This definitely smacks of elder financial abuse!
The company rep started out to charge us $600 but my husband refused that amount. We priced a switch at Orchard Supply and it was 85 cents. How in good conscience can they charge us $385 or $600?!
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