My wife bought me a certificate from xperience days for christmas back in 2006 (yes, it has taken me this long to become fed-up with xperience days), which I have not been able to use despite my many tries. I have attempted several times to book my day, but each time the xperience days team ran into some snag or another. Either the xperience day was cancelled due to no attendance, they booked me in a full day instead of the half day and had to cancel, or they just plain didn't respond to my requests to schedule.
Now, after chasing them for over a year, I requested a refund (since my experience is was no longer offered). I spoke with the president of xperience days, and she insists that they have made every effort to book my event, but that I'm to blame! Instead of a refund, she offered to book me for something in December. Unbelievable.
If you want to do something cool, go directly to the source of the event - the overhead you pay xperience days will just be a waste of money. They offer very poor customer service and don't deliver on what they sell. Good thing gift certificates don't expire in CA! I have a feeling this is going to take a while...
I love their company motto: "Xperience Days is an exciting new company that was formed in 2004. We believe that gifts should be given, received and above all else Xperienced". Yeah right, they believe your gift should be xperienced...
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