*GA read the reviews before you purchase* Our experience was a nightmare. $165 later & all we have is a piece of paper in a cute envelope. Our pilot lied stating we arrived 30 mins late when in all actuality our appt was at 7 and we arrived at 6:56. It was a Saturday night and the pilot wanted to go home early and HE left us high and dry! When we went to complain to xperience days they proceeded to say it's our word against the pilots word and they had already paid the 3rd party (pilot) so it was now out of there hands. No consideration for the fact that we paid them not the pilot. They apparently got there money & not willing to help fix the fact that we didn't get our service! Now we have a call in to the actual company (Prestige) but 4 days later havent received a return call from management at the 3rd party company or xperience days. This bday surprise for me ended up being a bust... I will follow up here as to any changes (if my post does not get erased) but something tells me this is one long road to nowhere!
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