Numerous telemarketers representing EZ1RATE and 2 other companies called me repeatedly to quote "Verify your mailing address associated with your Master Card ending in XXXX so we can send you $450.00 in free gas coupons."
I repeatedly asked how they got my card # and told them to remove me from their calling list. I also told them the address they had was never connected to that card.
On about the 5th call, I finally listened to the pitch and was assured that I would receive 1 package which I would have to sign for which had multiple offers for various products.
I only had to phone in within 10 days to cancel the offers and I could keep and use the gas coupons at "NO COST" to me.
I received the information through regular mail in four different envelopes and didn't have to sign for anything - not in one package as represented. So I called each company to cancel on the day I received their offer.
The fact that I did not have to sign for this information is CRITICAL because, as I told the telemarketer, I am usually out of town and may not get my mail for 2-3 weeks after it arrives at my house. He lied and if I had not been home, the 10 day grace period would have passed and I would have been charged for programs and services I had already told him I did not want.
At no time did I authorize charges to my Master Card. Yet EZ1RATE charged my card $1.95 and will not refund it, claiming it is a "non-refundable" charge for shipping the "package"! It was not a package - just an envelope with a
couple slips of paper.
The woman, Desiree, I spoke to at EZ1RATE let me hear a portion of the recorded conversation with the telemarketer who assured me there were no charges. He talked so fast that I did not hear the $1.95 charge. I did not ask him to repeat or slow down, because he had already assured me this was no gimmick and there would be no charges on my card.
One person I questioned about where they got my information said the banks provide the credit/debit card lists to them. I assured him that USAA does not give out that information. USAA confirmed this today—they do not give out my debit card information to anyone!
I want to know where they got my Master Card number and I want the $1.95 back.
Vicky
lincolnton, North Carolina
U.S.A.
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