I can't get through to anyone at the service e-mail or phone. I am being billed for inmate calls through my phone company and then receiving bills from evercom for the exact same calls. I have called the phone company many times, they say you pay your phone bill and we pay evercom. So I asked if in the last 6 months have I ever NOT paid my phone bill IN FULL. And they said no, you are an outstanding customer.
So the phone company finally got in touch with evercom the phone company called me back and even they said that evercom were idiots. They gave me the number to the PUC (Public Utility Commission) and the FCC and said all I can do is file a complaint and they will have to go though all their records and will Audit evercom. Every local community has it's own number for the PUC, and The FCC number is in the phone book. I would suggest anyone who has recently had problems with this company to call and lodge a complaint.
0 comments