My boyfriend was incarcerated in February in New Jersey. The calls from Evercom were $5.00 per minute. I incurred a bill of $150. He was then re-incarcerated in April of this month, and now the calls are $5.00 to connect and 89 cents per minute. Evercom took money from me that I did not owe them. My bill was $150, and they took an extra hundred dollars from me. I pay the bill with my credit card, and they took my money.
They also had the nerve to block my line after I paid them and failed to tell me that there was a limit on the amount of money you can put up for the first 24 hours. They were very rude to me and left me on hold for hours. Something needs to be done about this.
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