I bought the Itune card on Sat 08-09-08 and came home to use it and it said not vaild so I tried to reput the account number in SEVERAL TIMES and it said again not valid. So I called the back of the card and all it told me was to use their website. So it gave me the option to enter all of the information and the accout numbers and they would get back to you in 48hrs. Mean time I took the card back to Walgreens and the Asst. Manager said that they dont refund gift cards. I said that it is a not valid card what am I supposed to do with it if it doesnt work. He said its company policy, but he would take it and have the manager call me Monday 08-11-08. Well Monday came around and no call from the manager. So I called on Tuesday and asked for the manager (Tim McCullough) and explained the situation and he said that is it company policy that we cant refund you the money. I said what am I supposed to do with the card then when it doesnt even work. I also told him that I would let everyone know about his customer service skills NOT and not to shop at WALGREENS!!! Oh yeah i also never got a respond from itunes either and its been longer than 48hrs.
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