Complaint / Review
AT&T
Exclusive Cable Provider in Housing Complex Charges High Prices and Poor Service

I relocated within San Francisco October into subsidized housing that offered only bundled Internet and Dish for television and Internet at prices higher that AT&T offers just a few hundred yards away because they were provided exclusive rights to provide these services to all residents in the development. Elsewhere in San Francisco AT&T offers many incentives for customers to switch from the exclusive cable franchise holder to Dish, but they have no motivation when they are guaranteed anyone wanting to watch television in this development can only choose their package. In addition, they offer virtually no customer service and have many service interruptions that they don't explain, fix quickly or waive charges for. How can those many hundreds of us in this lousy situation get equitable pricing and decent service?