After following their instructions and getting the runaround from PayPal some more, I finally got someone at eBay to say that they would look into it (they never did).
PayPal found out that the seller and I had no problems and there was no longer a reason to investigate anything. You know why? PayPal found out that it was over thirty days since the seller reported that the transaction with me was completed, and that meant there was no existing reason to be investigating this matter. In other words, PayPal was exercising its right to drop the matter and not even look into the fact that the only real problem is that one of their people illegally ordered an item on my credit card (which makes the problem an internal one at PayPal, but they can now pass it off because of the "thirty day" cut-off rule).
My complaint is this: because PayPal is obviously always able to cover up such activities, I asked them to close my account, and they refuse to close it unless I provide my new credit card account number. There is no way that I will give them my new card information so that they can pull this scam again, and I believe they must close my account at my request.
How can I get them to just close the account?
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