On the evening of Friday, September 9 in a parking lot in Elgin, =
IL., a vehicle insured by the above insurance company struck our parked =
Van and fled the scene.including myself, there are two eye witnesses to =
The accident. The license plate of the offending vehicle was recorded =
And immediately reported to the police. Within minutes, the Elgin, IL =
Police Dept. Tracked the plate down to a nearby residence where they =
Discovered the vehicle parked in the owners' driveway. Upon further =
Investigation by the police, they talked to the passenger of the =
Offending vehicle who was at that residence and he admitted to being in =
The vehicle at the time the driver backed into our car and drove away. =
However, he claimed he only knew the drivers name as "Jesus" and that he =
Had left minutes before. The police also discovered that the registered =
Owner has a suspended drivers license. Neither myself nor the other eye =
Witness could identify who was driving the vehicle that struck ours.
We reported the incident to Christina Kane at the above insurance agency =
When they opened on Monday 9/12 and filed a claim to repair the =
Damages caused by their insured clients' vehicle. The above insurance =
Agency had requested copies of the police report and a letter stating =
The events of the accident. This alone is odd because any insurance =
Agency can obtain police reports of their insured themselves. Later, =
They had also sent us a Founders Insurance form to fill out that =
Resembled a police report. Some of the information they requested was =
Our Social Security number, our insurance policy number, our coverage =
Type, our deductable and where we worked. Needless to say, we did not =
Give them that information as they have absolutely no relevant need for =
It. We have taken our vehicle to the body shop that Founders Insurance =
Co. Suggested for an estimate. The recommended body shop seemed shady =
And had a large calendar with scantly clad women hanging in plain sight =
Of the customers. I will say that my wife was uncomfortable with the =
Establishment.
It has been over three months and in excess of 10 phone calls have been =
Placed to Founders Insurance Co. Checking on the status of the claim. =
When they actually returned our calls, each response has been that "they =
Are still investigating it and can not reach the owner". To this date, =
Absolutely nothing had been done to pay for the damages caused by their =
Clients' vehicle. We have also filed a complaint with the BBB, The =
Illinois Division of Insurance and Professional Regulations, and the Des =
Plaines, IL. Chamber of Commerce.
It is in our opinion that Founders Insurance Co. Is clearly avoiding =
Paying a claim in their hopes that we would have our highly reputable =
Insurance company take care of it. Regardless of who was driving the =
Vehicle, the fact of the matter is that the vehicle that Founders =
Insurance Company insured, struck our parked vehicle in plain view of =
Two separate witnesses and fled the scene. This form of business =
Practice is fraudulent as far as I am concerned and should be eradicated =
From the insurance business.
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