I had a bad transaction with Royal Oak SportHorses. They owner goes by many diffrent names good luck trying to find out her real name aka Royal Oak Sporthorses, Sue, Susie Bridgeman-Sutton Sutten, Thaxton. I know of at least 5 other people who had similar problems, most of them in regards to the purchase of saddles but a few regarding sales training of horses.
What happened is that I purchase a saddle advertised online dream horse. She requested I pay, her business Royal Oak Sales. I waited and waited with no communication what so ever. I called repeatly the she stated she shipped the saddle, but when I asked for tracking information she began to get very mean & hostile. After sevaral phone calls to her business Royal Oak Sporthorses Susie faxed to me false / fake shipping/tracking information. It did not match any package that was supposely sent. I think she would have taken my money and sent me nothing in return except I started doing reasearch on her.
I discovered that her husband, Aidrian, is also an owner of the business. So I decieded to call him and see if he knew about any of this. Her husband acted as if he's received similar calls before and was used to this. After I spoke with him, a saddle was sent. The saddle not not at all as advertised. It was damaged siginificanly so much so that a repair would cost half as much as the saddle. Check out the better business bureau before you do business with her.
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