Usacomplaints.com » Shops, Products, Services » Complaint / Review: Big R Store - Refused cash refund on defective merchandise. #340028

Complaint / Review
Big R Store
Refused cash refund on defective merchandise

I purchased a toilet seat from them for $20 and paid with my debit card. When I got home, I noticed that the front of the seat was broken. I did not open it. A week later I returned it to the store unopened. I asked for a cash refund since the transaction had cleared my account instantly after the purchase. They refused and said that they could give me in store credit or run a credit through on my card. Since it is the weekend, I will not see the money untill at least tomarrow. The store also gives cash back on debit card purchases, so it shouldnt be a problem getting a cash refund. Beware all who shop there.


Offender: Big R Store

Country: USA   State: Illinois   City: Tilton
Address: 1625 Georgetown Road
Phone: 2174460800

Category: Shops, Products, Services

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