Cyber-Harasser: What would be neat is when you lose everything over a lawsuit with some stupid hotel when there�s fifty other hotels one exit down the freeway. At least then we wouldn�t be subjected to your stupidity.
My Response: Does a catastrophic event heal 'stupidity'? First of all, many times whether a thing is stupid or not depends on the outcome. For example, instead of going for the tie in the championship game, the coach gambles and goes for the win. If the play works, he's a hero; if the quarterback fumbles, he's an idiot.
And I think it also depends on the person whether a catastrophic turn of events would cure his or her 'stupidity'. I heard of a POW who fashioned an American flag out of scraps of materiel and was severely beaten by his captors for it. Next day after he came to, there he was, back in the corner of his cell, making another flag. Terrible beating didn't cure him.
For others, breaking a fingernail is catastrophic and would cure them of standing up for what they feel is right and they would quit the cause, no matter how noble; nothing can be done for people like that, they are with us and will be forever.
Men - and women - have pledged their honor, their fortunes, and their very lives so that America could be the home of the free and the home of the brave. Many paid dearly for the decision but catastrophe didn't cure them.
On a much smaller scale, I am putting it all on the line with that Motel 6 manager; if I lose, I lose; if I prevail, maybe someday you can go to a Motel 6 and not get kicked out on a manager's whim because I, and others like me, stood up against injustice.
From: Message Author (click here to email author)
Date: Saturday, 05-Jan-08 13:49: 29 CST
Business: Reply Online Consumer: Comment On This
Comment On This
I fully retract and withdraw all of my previous postings on this site concerning Accor, Motel 6 and/or Manager Lee Judson. Comfort Inn�s Opinion: December 26 Dear Mr. And Mrs. Colbeth, It is with pleasure that I respond to the comment card you left for our review at the Comfort Inn in Tumwater and to your specific request to be rated as a guest. I have given this request a lot of thought, and since you were obviously serious about being rated as a guest, I want to give your request - as unusual as it is - the proper attention it deserves. If I had to rate guests I would consider the following categories: 1. How did you treat our staff? 2. How did you treat our premises and amenities? 3. How did you conduct yourself while checked in? These are the three basic categories to consider. On our scale from 1 - 4, with 1 being excellent, 2 - good, 3 - fair, and 4 - poor, I would have to rate you excellent in all categories. You were courteous to our staff and pleasant to deal with. The credit card you presented for payment authorized on the first try and did not decline, which contributed to a smooth and efficient check in. As a guest in our hotel, you treated our premises with care and consideration - you didn't smoke in your non-smoking room, you didn't disturb other guests with loud music, TV, loud conversations or even arguments. You didn't break anything, nor did you excessively soil our linen or towels.in the morning you had your breakfast during our posted breakfast hours, not 45 minutes after breakfast closed and the breakfast area has been cleaned. Above all, you surprised our staff with your genuine concern about how you might be perceived by us. I hope you find this rating helpful. We do not expect our guests to rate "excellent" all the time. We appreciate guests who show kindness and courtesy, who do not hold our staff responsible for things that go wrong that were beyond our control, such as the loss of cable TV during the recent power outage. I see all sorts of guests come and go. About 5% rate excellent, 55% rate good, 25% rate fair, 15% rate poor. The 5% who rate excellent keep us going every day. They make up for the 15% who rated poor and instill in us a genuine wish to treat others with courtesy, kindness and respect. My staff and I want to thank you for being one of the 5% who rated excellent. Your kindness is much appreciated and will be remembered for a long time. Best Regards, Monika FitzGibbonComfort Inn & Conference Center1620 74th Ave SW Tumwater, Wa 98501phone: 360/352-0691fax: 360/352-0871
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