On 04/26/08 I placed an order for 18 bottles of various brands of tanning lotion totaling $171.04 charged to my Mastercard. I never received my order by finally did receive 1 bottle with my name and address on the outside and another name and address on the invoice on the inside of the box. I tried everyday to get "Trina Hasty" to help me and she made promises and nothing ever happened. I contacted the person whose name was on the invoice and they had received my order with her name address on the outside and my name on the invoice on the inside of the box. We exchanged orders which ended up costing me $20.00 to pay them for my order and $10.00 to send her 1 bottle to her.
To make it worse my order was so damaged it will not sell, and it is only half of my original order. Trina Hasty will not respond to any of my e-mails, so I have a few damaged bottles of lotions that cost me a total of $201.04.
I reported all of this to the BBB in Indiana and after many attempts from the BBB and myself neither of us has had any response from anyone at the payless co. Or Trina Hasty.
Today when I saw another complaint on Trina Hasty I could not wait to tell my story. This company and this "Trina Hasty" if she even exists needs to be stopped and I intend to do all I can to see that they are.
If you read this and have a complaint on this company please report it as I have done just now.
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