Complaint / Review
Teaching Solutions
This company makes empty & sweeping promises in their web ad/emails. I just want my money ($47) back as requested to be refunded!

I bought/ordered the downloable PDF file CTEL (CA Teacher of English Learner) Comprehensive Success Sytem on 6/16/08 using Visa card. I printed the material amid many typographical and grammatical errors which I checked/commented on because I was so disappointed. They're selling this and this is a mediocre material I get! So, I decided to focus on my preparation for the exams and told myself to deal with this headache later.

When I took the CTEL Exams on June 28, to my disappointment, their Study Guide was not very useful at all and yet they claim 100% success. So, I rested for a day because it was an intense and tough exam that I got sick after that! Then I started composing my request for refund and commentaries and suggestions to improve their material for future editions. I emailed and mailed a hard copy to the company.

So far, since I emailed and mailed to them my request on June 30, until now I have received any communication or reply from them and as promised/claimed in their emails and web site, they will reply within 24 hours upon receipt of any request. They say they can be reached by phone to ask for refund with no questions asked, but there is no telephone written in any of their web pages or email, which I have been asking them to provide so I can contact them, yet to no avail. It's been days since my last request.

I just want my money back because their material is not worth it at all and I did not find it very useful, instead erroneous and with lots of misconceptions. They have charged my card for $47 so quickly so I want a quick refund too.

How can the company (if ever there is) be ever trustworthy again!? Please stop the fraudulent claims and stop fooling any one else.

Please don't be trapped like me. Just like what the other reporter said, they pestered me in the email too and I was really seeking some materials anywhere because they're not available at any bookstore, only online, so I took a chance. But, I realize now I made a big mistake. Take it from me, never trust their claims, they're untrue and unfounded!