I am so glad to find that there is some hope that these people can be found out and stopped so they cant keep on ripping honest people off. I recieved a long distance card from these people. I recently moved about 60 miles from where the rest of my family lives. I could not afford to have long distance added onto my reidential phone. (the only phone i have) When I recieved the card in the mail, I called to inquire about it. When I called to inquire about the card that offered 200 minutes a month for $12.95 there was a recording that said that this phone call may be monitored. I had no problem with that, I was kind of glad.
I talked to a representative and explained to him my situation. I told him that I only had one home telephone and that the only long distance calls I made was to my children that live in a nearby county. I also explained to him the reason I didnt have a long distance carrier at this time was because I could not afford alot of long distance charges and I purchased pre-paid long distance cards to keep my finger on my budget.
This representative explained to me that thie card was just what I needed.in fact, there was an additional 200 minute card for free for promotional purposes but just only for 3 months. That was okay but I knew that I wouldnt need that many minutes.
I used the card for about 1 week and I got a bill for $5. Oo. I sent the $5.00 in and before the month was up my card was cancelled. When I called to inquire about it, I was told that my service was disrupted because I was making the long distance calls from my home. I couldnt believe it!
I was told that I had to use the cards away from my home. I had never heard of anything like this before, especially when I went to great lengths to explain what I needed. The representative knew that I only had a home phone. There would have been no need for me to get these cards if he had told me from the beginning that I couldnt use my home phone. How ridiculous can you get. When a bill came to my house it was an astonishing $359.31. Thats nothing, A month later I recieved another bill for $618.89 and I never even used the card for one month.
I know that this is got to be wrong and I know that there must be something we can do about it. I dont know how these people can lay down and close their eyes at night. As of 12/02/02 this is on my credit report and the collection agency that they use calls me every week. I finally got someone to listen to my side and I was informed that they get this exact same complaint from at least 500 people a month. I think we need to get together and put a stop to this corruption. I would be more than happy to pay my $12.95 that I agreed to but no more.
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