I made quite several orders at the end of October for Minnetonka shoes.
They said those shoes are back ordered for 2 months
The total amount they did not pay back is
$539.88
$1007.86
$279.96
$467.90
$369.51
$279.96
Total 2945.07
The Jan-Feb the president of the company and the store manager
Mike K* and Jason L* made promised to pay back,
But they never did.
He kept saying paying back in next some business days but never happened
The followings are what they said
Dec 27th MIKE wrote
I will be personally working on getting as many pairs shipped to you as quickly as possible
I will have concrete details for you on Jan 2nd when they reopen. I will email you with info about the pairs we will be shipping you.
he did not contact me by 7th Jan.
Jan 7th MIKE wrote
I will have details for you this afternoon.
Mike
My Shoe Store
Never received message that afternoon
Feb 5th Jason Wrote
I apologize for the delay you have experienced with your order. Your refund has now been processed for you and will post to your account in the next 3 days. Your transaction number is as follows
Here store manager promised to pay back.
Feb 11th Jason Wrote
Those are being refunded to you know. You should see the complete set of
Charges back to your card over the next 7 days.
Jason
I did not receive money back
Feb 11th Mike wrote
I will research this and get back to you with details.
Mike
never get back to me
Jason Wrote
Oh yes... Thats just a generic email that gets sent when a credit is done.
They will all be done shortly and you'll see them back to your account.
Transactions did not happen
FEB 13th Mike wrote
I will continue to research further and get back to you to confirm that you
have been or will be credited for the unshipped pairs that you were
charged.
He always said that
Feb 25th Mike wrote
Yes, I will research that today.
Again
March 12th MIKE wrote
I apologize for the delay in replying, but we relocated our store and lost
a lot of valuable data.
He lost customer information and can not find out how much he owes
April 18th MIKE wrote
We have switched credit card processors and they are blocking the credits
we are processing for you since we did not process the original sale through
them, but did through our previous processor.
We will mail you bank checks for the
refunds. Please advise.
Never sent checks
May 9th MIKE wrote
I apologize. I have been ill for over a week. I will research the status
today.
Mike
sick?
May 27th MIKE wrote
I will have details for you Monday.
Mike
never reply
JUNE 5th Mike wrote
I apologize but have had some major financial difficulties with my
Business and are in the process of securing some funding to assist. I
should
have the needed money to refund you in about another week. I know I keep
saying "another week" but please be patient and I will reimburse you
whatever we owe you.
Mike
My Shoe Store
never pay back, so I set the limit for JUNE 20th
JUNE 6th Mike Wrote
Understood, and by 6/20 we will be able to refund you, hopefully sooner.
Mike
17th JUNE online store closed
June 24th Mike wrote
I did take your warning seriously, but my business endured some difficult
financial times and was forced to close last week.
Http://myshoestore.com/
Now he is not going to pay back
I asked him about his lawyer's contact information.
But never reply.
Please look at the website
When you send message
it will say
We have received your information. All inquiries will be responded to within 1 business day.
But they won't contact you.
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