I scheduled to have my carpets cleaned two weeks ago! Today I stayed home from work and waited for Able Chem Dry of Manassas Park, Va to show up at my house to clean my carpets. I waited until 20 minutes after the "two hour window" had passed just in case they were just a little late. I finally called and spoke to the Owner who said that they could not find my house on the map. I later confirmed with the field person that he did have my address on his map and that he was just too busy make the my scheduled appointment on time. After discussing that fact that I was upset that they were late with the Owner, he told me I must have problems in my life. What kind of statment is that? Yes, I was upset that I took off of work and was just sitting around waiting. That was the point where I ended the call. I will make sure that everyone I come in contact with about carpet cleaning knows how ABLE Chem-Dry of Manassas Park treated me.
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