Purchased service contract on prevost bus in 2006 for 12,000 cash. We had one small claim and no problem with money (small 200.00). March 25 had a claim which was authorized by Mr. Burgess for 2000.00 and as of this report no check has been sent to us. I have left messages phone and e-mail, our last response was a check would be mailed the end of May. The other issue was replace or repair our 42" plasma and he wanted to buy a used one on e-bay to replace our existing one. We finally agreed on 500.00 to go towards replacement of our tv and still have not received our money. I have talked with state of Florida and he is using license number 60116 and state of Florida can not find such number. I purchased the contract direct from him but noticed he had inserted a dealer name to cover his transaction in Florida. This is just part of the issues. We asked for a refund of balance of contract and have not received this money. After having our issues with Mr. Burgess now we are hearing from some others who have had issues.
I normally do not complain but when I see this type of RIP OFF with not only me but others, then we have a big issue.
Prevost
conyers, Georgia
U.S.A.
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