This USED to be a good company. Not any more. I just received $129.00 (inc shipping) in incense from them on May 22 - 6 weeks after I paid for them&they will not burn but about 1-3" if your lucky-and smell horrible&I saw one other complaint recently describing the smell as burnt leaves - that pretty much sums it up&I am not exagerating in any way—an old wood stove has a better smell than these incense — when you are actually able to get them to burn that is.
These are the large 19" sticks, and I have had not one of them to burn even 1/2 of a stick, most smolder the horrible smoke smell for a second or so after you blow them out and thats it.
I have called them over a dozen times and not one returned call-I filed a report with paypal today, hopefully that will work out. Their email address isn't working either.
I don't know if they were bought out by someone else or what, the sticks even look different —they are twice as thick as they were, I think that is the smell-the burning wood.
Whatever you do—don't waste your money - oh yea and the dollar store incense — 10 times better than these!!!
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