Our cable and internet went our during the day on Oct. 18th, u but our tenants didn't. My husband was on hold for 1.5 hours only to find out that it can't be fixed until Sat. They gave us no reason why it was out. Then after being on the phone for 1.5 hours they asked him to take a survey. This ...
I have called every month since June they keep charging my Discover card for services I have not received I returned all of their equipment in June. And they keep charging me I called today because they did it again and wanted to speak to a supervisor and they would not let me. Every month I call ...
First I had to have man install new (costly) boxes. Wait 9-12, he arrives after 1. Mmmm my time lost. Then serious issue with certain missing channels as well as the tv rebooting a lot always right at the last 5 minutes of program we were watching. Did I mention I never complained for 20 years. So ...
Several months ago, Optimum sent a notice that it was taking over Bresnan. Today, I learned that the price structure under Optimum would save $24/month off the price under Bresnan. Optimum did not inform us at the time of the takeover that there were 2 price structures and that we would have to ...
On June 2, Cablevision discontinued 9 stations on my basic cable service, one being C-Span, a publicly supported channel. When I called to inquire what happened I was told it was done to better the service for customers and that these channel are now digital. Hoc, the representative offered me a ...