In December my parents were approached by a sales representative for EDS Emergency Detection Systems of Las Vegas who are affiliated with Monotronics in Dallas Texas.
The EDS Emergency Detection Systems representative activated an alarm at my parents new house that had been already installed. Since they already had a top quality alarm installed at their new Las Vegas house, we did not need any alarm components or installation, just activation.
EDS Emergency Detection Systems on their website http://www.emergencydetectionsystems.com / advertises zero for installation, zero for equipment. A three year contract is required.
But with no installation or equipment required we wished just month to month service EDS Emergency Detection Systems subsequently charged us $399 for installation since a three year contract would not be signed. This is a ridiculous price.
I can see the $49 charge that other companies charge.
My parents who arranged for EDS Emergency Detection Systems are elderly and they were clearly taken advantage off. The company representative was a bullying arrogant man who told me that they did not care that I had complained to the Better Business Bureau.
EDS Emergency Detection Systems clearly does not care about having a poor reputation or poor customer service. This does not even begin to address their faulty installation and workmanship.
EDS Emergency Detection Systems should not be a consideration in your alarm company installers and monitoring service requirements.
If you need alarm monitoring, access control, cameras, video monitoring or home and business security systems in Las Vegas, there are many choices other than EDS Emergency Detection Systems who will not be unreliable, incompetent and unscrupulous.
EDS Emergency Detection Systems is a poor choice and not deserving of your business.
EDS Emergency Detection Systems has shown to be predatory, opportunisitic and EDS Emergency Detection Systems clearly does not deserve you business in Las Vegas and Nevada
This is because EDS Emergency Detection Systems just sell your contract to Monitronics so they have no vested interest in your satisfaction after they have taken your money.
EDS Emergency Detection Systems has large Better Busines Bureau logos all over their website and other advertising but clearly stated to me that they did not care about our complaint to Better Business Bureau
EDS Emergency Detection Systems I am voting with my feet. You can have the $399. It is only money, a $399 price tag for which you sold your integrity and the reputation of EDS Emergency Detection Systems. So we know your price and now we know how well it defines what EDS Emergency Detection Systems is.
Readers, you can expect this is how EDS Emergency Detection Systems will treat you and value your business. Do not give them this chance. EDS Emergency Detection Systems should be off your list of candidates for home and business alarm system installation and monitoring in Las Vegas.
Niels
Las Vegas, Nevada
U.S.A.
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