My husband noticed a nominal 9.95 charge on our credit card on our prior statement but didn't say anything, thinking it was a one-time charge for something I had purchased.
This month it was on there again so he looked a little closer at our past statements and found the charge going back four months.
I called the 888 phone number (after googling SBS Fun Family Rewards was tied to JCPenney) and spoke to customer assistance. I asked how they received our credit card information.
He (the rep) said that a box was marked when a purchase was made on-line a few months ago that somehow indicated that we had "agreed" to the purchase of the SBS Fun Family Rewards program.
He then said an email was sent to us containing information on the program as well.
I was clear with him that we agreed to nothing, and if JCPenney's internet program is set up to default that checked, then it was nothing we actively confirmed. I demanded that the entire amount be credited back to our credit card.
I told him that if they did not reverse out all fees, I would have my credit card company notified and let them handle the situation as disputed services.
He then told me that they would credit our card and that we should see that credit within a week or two.
Lesson: Double check your credit card statements, even for the little charges.
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