I sold an item almost a year ago on eBay. It was a Creative MP3 player, and I sold it for $200. Everything was fine, the transaction went through, and I was able to receive my funds. About 8 months later, I received a chargeback from PayPal for that item. Eight months later, I mean, come on. So I contacted PayPal and filed my dispute against this. I had everything to back me up. I followed their instructions for being a seller and having an item covered in case this were to happen. Fine, so I went ahead and sent it off.
A couple of days later, I received an email back from PayPal stating that there was nothing they could do and that I was going to be $200 out. At the same time, I ran a webhosting business on this PayPal account, so it was unusable for a while. I contacted PayPal regarding this, and their best answer was giving me a list of local sheriffs in the county of the buyer's address and saying that I was going to have to do it that way. That was their best answer.
Bottom line, I trusted this company. I trusted that I was going to be safe as a seller and ended up getting stiffed in the end.
Bottom line, PayPal's customer service is very poor by what you can see above, and promises are not kept.
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