I write this in the middle of the night.in tears. Unable to sleep and scared my power and gas will be shut off soon. My bill last month was over 400$ and this month it is the same.
I'm currently laid off from my job due to the American Axle strike and cannot even call for benefits for another 12 days and then it takes another week to get my pay.
This is HOW i was SCAMMED!
The guy was a very sweet young man who gave me the "we will save you money " speil
But here is the clincher that makes me think i have a lawsuit.
His exact words were as follows AFTER HE TOOK MY LAST MONTHS DTE BILL.
Him: " ok i see you qualify. Your current rate is 104 and we will lock that rate in for you for the next 5 years"
Me: what's the catch?
Him: no catch mam all we are doing is locking in the rate you already pay. You are guaranteed no increases and if the average rate in your state decreases we will decrease your arte as well. You just need to call and ask for a rate review.
Me: so my bills will not increase?
Him: no absolutely not!
Me: will dte charge any extra fees for billing and such for your company?
Him: no
Me: will i be charged by dte at all for gas or gas services?
Him: nope!
Then i went on to ask about how they provide the gas etc.
The thing is he told me i was locking in my current dte rate!!! That's it
It's also fishy that they will not give your bill back to you after they glance and say oh you are paying 104 and we will lock that in. Better believe i would have looked if he gave it back before they confirm call. I woulda seem it right there.
I do not save my stubs after the payments clear, so that was the only one i had on hand. Well i found a few old ones i hadn't thrown away from a fw months before last night and my rate then was only. 70 just as it is now.
I later realized my dte rate is. 70 per ccf
yet im locked into 104.9 per ccf
And on top of that dte still is carging me 30 to 50 dollars a month for gas fees as well
THIS MONTH MY DTE FEE WAS 46.10 AND MY UNIVERSAL FEE WAS 227.60 and thats just the gas portion. My bills are at least 100/mth. More than ever before and my usagae is down 4% from last year
Plus i ahd to pay stae taxes on both!
I live alone, am single and have no family to borrow from.
My dte bill is now almost 400 a month.
The highest bill i have ever received before this was 279 dollars and i had a roommate using utlities.
How can they get away with billing a single person who keeps her heat at 68 and obly uses one light 400 a month.
I'm balling my eyes out because i cannot pay this month and dte is lik e"oh well it's your own fault"
You would think dte and consumers would be going after these people for taking buisness away from them or at the very least financially raping their lifetime consumers.
If dte would help me out of this mess and use their corporate power i would be forever loyal.
PLEASE if anyone is getting a lawsuit together i beg to be included.
Contact me at draya2005 at comcast dot net... Wrote it that way so it isnt spam blocked.
I'm so distraught. I feel helpless. The guy came early in the morning. I had been ill with the flu and he was very sincere.
I honestly believed him when he said he was "LOCKING" in my current rate, nothing more.
Sorry if the caps bothered some but i had alot of points to stress and i want them read.
Also* anyone getting a lawsuit together, calling papers, news outlets, gathering complaints, or just posting about them on other sites you have my full and total permission to copy, reproduce, forward, or re-post this anywhere you need to.
Thank you for taking the time to read this.
As depressed as i am right now it's a small solace to know so many are in my boat and maybe something will get done.
These people need to go to jail.
I wasn't just stupid. I asked a ton of questions. I was FLAT OUT LIED TO.
"locking" in my current rate and then not showing me that on the bill and keeping it!
Please... Media, lawyers, consumer advocates, someone, anyone help us.
Even if we could just get media or lawyer support to get dte and consumers energy to agree to extensions and no shut off penalties until we can get this monkey off our backs would be a great gift human decency.
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