NSS Magazine Services Center
Synapse Group, Inc.
4 High Ridge Park
Stanford Connecticut 06905
U.S.A.
800-205-9198
800-920-3667
I had six unauthorized debits and only two cancellations from this company. I have recently recieved Wired Magazine from this company also. I never ordered it. On top of that, I continued to recieve Honey Magazine for months after I cancelled it.
The two differing phone numbers (Billing Inquiry Line) listed beside each debit to my account are each linked to the Magazine Service Center which is an automated service which does not allow you to speak with a real person at any time. That option is not even avaiable. A six digit number is requested when I 'SAY' the option to cnacel. That six digit number is not located beside any of the FOUR debits that were taken from my account after the first TWO magazines were cancelled and refunded to my account.
This mysterious company has caused my bank to charge me overdraft fees to the point that today (10/16) my bank account has been closed. That means that I will probably not be able to be refunded any money that I have lost as a result and it might be reported to credit agencies.
These are the transactions that have taken place.
05/29 nss*trvlamerica#8r 800-920-3667 -23.94
06/14 nss*trvlamerica#8r 800-920-3667 -23.94
06/19 nss*shape mag#8rnl 800-920-3667 -19.97
09/30 nss*glamour mag#8nw 800-205-9198 -16.00
624103C - Confirmation number for cancellation of Honey.
624102C - Confirmation number for cancellation of Psychology Today.
I not only want the monies that were debited from my account refunded to me, I would also like to have the overdraft fees covered and refunded to me being that the transactions from this company cause the overdraft fees in the first place as well as any future negative marks on my credit to be erased.
I encourage ANYONE who has been a victim of this company to report them and the please make a complaint on usacomplaints.com as well.
Kimberly
Union City, California
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