Complaint / Review
USA Credit Recovery
Doesn't pass on customer payments, overcharges commissions, no reporting, no phone calls back

Whatever you do, don't hire this collection agency. They rarely send reports and only if I call multiple times to insist on it. They have high staff turnover. The staff they do have has a snippy tone of voice without provocation. They indicate they have collected full amounts from my customers but I have only received a fraction. They told me 20% commissions up front but switched to 40% on the bill and say I misunderstood, only B2B gets 20%. I didn't misunderstand, it was a bait and switch. They will tell me on the phone they owe me money but never send a check. I am reporting them to the Florida Attorney General and any other agency I can think of.