My daughter was under our Alltel family plan but had her own seperate bill that was mailed to her at her address. My husband and myself were billed to our address. Our month ago, our phones were shut off because her bill was past due. We call and said she doesn't even live with us and why was our phones shut off too? They appologized for the misunderstanding and reconnected us. A week later our phones are shut off again! We call and were told ours wouldn't be turned back on until her bill was paid. We switched to Sprint and told them to leave them off. My daughter pays the bill a few days later and also told them not to reconnect her phone.
We get a bill in the mail a few days later for a re-connect fee and so did my Daughter. We call again and say our phones were never re-connected. We were told that since we wanted to keep our same phone numbers they (Alltel) had to reconnect our phones in order to transfer the numbers over to Sprint. What a crock of chit. My husband told them we would not be paying that fee and they said they would take us to a collection agency. He said 'go ahead because you won't get another dime from us'.
I'm so glad we are done with Alltel. They took towers down and we have now have 'dead zones' where with Midwest wireless we had service.
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