This is what is on my case info and what they can do according to support kids this information came directly from my case status
Case Location: Enforcement - Our Locate Department has been successful in locating the non-custodial parent and your case is currently assigned to an Enforcement Specialist. The Enforcement Specialist will use various resources in attempts to collect payment on your behalf. These resources may include wage garnishment, voluntary payment plans, and/or liens. During this process, the enforcement specialist may communicate to the non-custodial parent by telephone, place of employment, and through letters of enforcement. The Enforcement Specialists are each assigned a caseload which allows the cases to be worked approximately every 3-4 weeks. This timeframe varies depending on the specifics of your case.
A whole lot of call placing and leaving messages. This company called me everyday trying to get me to let them handle the case, now I never hear from them! They are predatory They did get a 2000.00 paymentinitially and took
$475.00 case development fee
1006.00 as the 34% fee
As you can see since the initial payment they have moved into the WE have called and left a message on an answering machine faze. (see below)
Where is the due diligence in the initial statement and why have thy not done wage garnishment? They stated they found an employer I believe the stament are misleading from my research they can only act in the manner of a collection agency. My advice is to take your deabeat spouse to court instead of signing on with this so called "There for you company"
Activity log:
01/14 We placed a call to the non-custodial parent and left a message on an answering machine.
12/27 We placed a call to the non-custodial parent and left a message on an answering machine.
12/07 We placed a call to the non-custodial parent and left a message on an answering machine.
11/29 An e-mail has been sent to you in response to your inquiries.
11/21 We have received a call from the non-custodial parent.
11/16 We placed a call to the non-custodial parent, however the number was disconnected. We will continue our search for a new number. If you are aware of a current number, please let us know as soon as possible.
11/14 We placed a call to the non-custodial parent and spoke with a member of the household.
11/14 We placed a call to the non-custodial parent and left a message on an answering machine.
11/07 We have placed a call to the non-custodial parent's employer. We were unable to reach the payroll department, however we did speak with another party.
10/24 We placed a call to the non-custodial parent and left a message on an answering machine.
10/23 We placed a call to the non-custodial parent and left a message on an answering machine.
10/23 We placed a call to the non-custodial parent, however the number was disconnected. We will continue our search for a new number. If you are aware of a current number, please let us know as soon as possible.
10/02 We have identified credit cards owned by the non-custodial parent. This new lead may assist the Enforcement Specialist in their efforts to collect child support.
10/02 The Specialist working on your case has been successful in locating the non-custodial parent's bank account. This new information will assist the Enforcement Specialist in their efforts to collect on your behalf.
10/02 We placed a call to the non-custodial parent and left a message on an answering machine.
09/17 A call was placed to the non-custodial parent and a voluntary payment was requested. We will continue to negotiate using the resources available to us.
09/11 We have received a call from the non-custodial parent.
09/11 We have received a call from the non-custodial parent.
09/10 We have received a call from the non-custodial parent.
09/10 We placed a call to the non-custodial parent and left a message on an answering machine.
09/10 We placed a call to the non-custodial parent and left a message on an answering machine.
09/07 We have received a call from the non-custodial parent.
09/07 The non-custodial parent promised payment in a recent conversation. We will continue to monitor your case to ensure that payment is made.
09/07 We have received a call from the non-custodial parent.
09/07 We placed a call to the non-custodial parent and left a message on an answering machine.
09/07 We have received a call from the non-custodial parent.
09/05 We have received a call from the non-custodial parent.
09/04 We placed a call to the non-custodial parent and left a message on an answering machine.
08/31 Locate work on your case is complete. Depending on the information that we have, your case will either move to Enforcement or remain in Locate, where we will continue to try and find helpful information.
08/31 We have obtained and verified the non - custodial parent's phone number
08/31 We have obtained and verified the non - custodial parent's phone number
08/31 At this time our Locate Department is working to verify current employment for the non-custodial parent. We will continue using all resources available to us to find information that may assist with our efforts.
08/31 At this time, we are attempting to confirm employment by faxing information to a possible place of employment
Thank GOD they work hard for me and my kids
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