After doing a search on the internet about this company, I have discovered that hundreds of us were taken by myshoestore.com this Christmas season. Their website is still active, and their web hosting company, Port City Web in Greenland, NH, still designs and promotes this site.
I order two pairs of shoes on Dec. 16. I was immediately billed. I was sent email confirming the items were in stock and my order was being immediately processed. After not receiving the shoes for two weeks (I live 50 miles from the store), I called and finally got through to someone handling customer service. (A young woman with a HUGE attitude.) I was told the shoes are never in stock, but come from the manufacturer. I was stunned to find out they charged me for shoes not in stock, and they had no idea when the shoes would be sent.
I immediately canceled my order. That was two weeks. Ago. No refund was given. Now the company no longer answers their phone. I tried to call this morning, but only received a recording telling me that my call is important.
I did a search on the web for My Shoe Store, Inc., and myshoestore.com, only to discover that hundreds of people are out money. When I called the hosting company to say this very nice, slick site is defrauding many people from around the country, they attacked me and hung up on me. I can only assume the hosting company supports the activities of myshoestore.com.
So, I'm out almost $200. Working with the Credit Card Company to get it off my bill. Warning: do not do business with myshoestore.com or portcityweb.com.
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