I ordered a pair of shoes but did not receive them and was told they were on back-order. When I called later I canceled the order and was sent an email saying I would receive a refund, which I did not. They have not answered repeated emails sent through their web site. ...
I placed an order on march 8th, after waiting 2 weeks for delivery. I cancelled the order. I contacted customer service and requested refund, on line. I received a reply in one day, that their credit dept. Was undergoing some changes. But i could expect a refund in a week to 10 days. Since that ...
My husband order a pair of shoes from myshoestore.com on 1/31. He found out on 2/22 by email that the order was cancelled due to the fact that they didn't have the shoes.in the email he was promised a refund to our credit card within 30 days. We have still not received a refund. I have called ...
On February 20 I ordered a pair of Birkenstocks from this company. They took 104.99 from my account. I paid with my Visa debit card. After numerous emails and numerous excuses I asked for a full refund. I have yet to receive said refund. I would like my money back. ...
After doing a search on the internet about this company, I have discovered that hundreds of us were taken by myshoestore.com this Christmas season. Their website is still active, and their web hosting company, Port City Web in Greenland, NH, still designs and promotes this site. I order two pairs ...
I charged 2 pairs of shoes, shoes never came. They do not respond to e-mails, waited on phone for 20 minutes to speak with a very unhelpful and unfriendly person. Stated it would take 30 days to credit my account after I cancelled the order. 30 days later no assistance, waited another 20 minutes, ...