Ordered product shown as available online - got backorder notification, THEN they charged my card the next day w/o authorization even though it was on backorder. Website STILL shows product as being available even though it is not. Called to complain then was informed by 3 THREE seperate reps that product was in stock. Demanded overnight shipping then all of the sudden (after I complained) product is not in stock until over a month from now! Brenna and Lori were not sympathetic, absolutely did not care and offered no remedy. The company as a whole has horrible practices and has no regard for their own policies!
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