Complaint / Review
United Bank Card
Early Cancellation Fees are a Ripoff

I owned a small business in CT and we decided to use United Bank's transaction services for customer credit cards. After using the services for 1.5 months, I sold the business and so canceled the services since the new buyer rightfully felt the fees were too high.

When I went to cancel, they automatically took $250 plus another $940 for an "early cancellation." The $250 would have been $450 had I not mailed them the credit card machine they sent me. I called them and argued with them on the phone and they told me that all of this was written down in their contract.in the letter they sent they mentioned $250 (which in itself is high) but I to this day I have no idea how they got $940 from. I am still investigating how they came up with that but this company is a total rip off and I do not recommend that anyone use it.