First off we made the mistake of not checking on this company before using! A mistake not to be repeated! Our story starts bad and ends worse! First we were given a price a 99.00 an hour for 3 "professional" men to come and that we would have to meet a 3 hour minimum... Ok we thought no big deal because we have used movers before with the same contents in our home and it took them 2 hours to move everything and it was about the same distance as we had moved before so we figured no more than $300.00 maybe $350.00 right. We were only have them move the big furniture items which we had everything broke down and ready to walk out the door, (which is how we had done it previously when moving) we even had our glass shelves wrapped and ready but they said they did not like the way we did it and upwrapped it before we even saw what they were doing. Even after telling them that we had to be done no later than 4:30 They moved slower than snails pace I kid you not! Something that should have taken no more than 2 hours (and the 2 hours is only because we had stairs) took them 4 LONG HOURS! The movers then get the truck to the new loacation and tell us they will not unload until they receive payment of over $800.00 dollars. What kind of reputal buisness does this! Hold you furniture hostage while you OVER PAY them! Of course we pay them because we want our furniture what else are you going to do on a Saturday night standing in your driveway with all your major furniture sitting in back of some truck being held hostage! So what was we getting for over 800 dollars humm lets see... We were charged for a 2 hr traveling time when by the way we moved less than a 2 miles away! We were over charged for rolls of tape, which by the way they used way too much of... They sat on our floor while one guy wrapped at his snails pace (the other guy watched) our items in blankets and then taped the blanket on from top to bottom around and around and around! We were charged a 12% fuel charge which by the way was not really based on the fuel used it was based on the labor charges (How long and how many it took the guys to move us) How does labor become fuel? So they charged us for 2 guys to come 4 1/2 hrs late, hang out at our house, move about at snails pace and b.S. About who knows what. Use up unneeded amounts of tape, drive less than 2 miles down the road, use up less than a gallon of fuel just to hold our furniture hostage. Which we ended up helping to get off the truck just so we could get done before Monday morning came!
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