Usacomplaints.com » Shops, Products, Services » Complaint / Review: NetworkAgenda - Working With Grant Writer Pro WIll send CD then charge you monthly even if you request stoppage Internet. #252401

Complaint / Review
NetworkAgenda
Working With Grant Writer Pro WIll send CD then charge you monthly even if you request stoppage Internet

I wanted information about Grant Writing. I was offered a CD for $3.99 that would explain the Grant Writing process. I was told that I would be charge $29.95 per month if I decided to continue the program. What program? I cancelled the following week. Unfortunatley, my credit card was charged and charged. I notified the company and the phone line always said, "all operators are busy."

I finally got an answer from dialing a number I found from the complaint site 1-866-370-7270. I then had the representative (Maria) inform me of the day, date and time I called to cancel. She told me this information and I asked why am I still being charged? Her response was that when I ordered the Grant Writer Pro, another company began to charge me for their portion of the program and I would have to contact them (Networkagenda) to stop the credit card debits. I was ticked off! She couldn't explain to me how they got my credit card number since I only ordered the $3.99 CD from them. I called the number she gave me (1-800-418-9320) and a recording asked me to leave my name and last six digits of my credit card to cancel. Ridiculous!


Offender: NetworkAgenda

Country: USA   State: Nationwide
Phone: 8004189320
Site:

Category: Shops, Products, Services

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