Complaint / Review
Direct Buy
Misleading and rude

We started the direct buy when we decided to redo the bathroom. It sounded like a great idea, but after paying the deposit and the additional 200.00 per month fee it gave us a limited option on how much i could spendon the items i needed. The people there are not helpful at all down right rude.

I think we should all get together and start a class action maybe then we can get back even some of the money lost. I am so afraid to stop paying thefinance co because i have a perfect credit rating and don't need it on my record. I truly think if a lot of the people get together (even if we can get back 1000-1500 of this money would be good enough) at least we could try

Jeanft lauderdale, Florida
U.S.A.