I was contacted by a Mr. Elum stating it was an offer only a select few would receive and I was one of them. (As you can see from the complaints there is not a selecet FEW). Mr. Elum gave me cell number and company extension.
The company has ripped me off into thinking that I needed their product and services for a business. They painted the picture I could get a business up and running in 48 hours after recieving the materials.in essence it was two months before I started putting items on the website. When it broke down after starting on it.
That took three days of voicemails to get the website back up and running and then the laptop, that was supposed be top of the line, broke. I called Startup Essentials and they told me I had to deal with the manufacturer that it wasn't their problem.
When I signed on, Mr. Elum told me that if I spilled coke on it after two years, call us up and we will send you out a new one. The CS rep (don't have name) I talked to about the laptop said they only deal with software. After speaking with ACER (the manufacturer) about the laptop they stated the warranty was for One Year NOTTHREE as I was told.
To this day I am fighting them to refund all charges, as they have defrauded me into receiving this junk that I do not need. Apparently now they have changed their phone number as well and have an answering services taking there calls.
This is a scam and needs to shutdown, before anyone gets their money taken. If they call you Hang-up and never answer again!
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