I paid over 2000 dollars for a steam shower bath, which was not in stock as stated on ebay, and was also delivered on wrong day and damaged. Once it was put together, my contractor stated it was a used unit, damage existed only where someone else would have put this together. Alex or his real name Igor, repeatly insulted me and my contractors, the ebay listing stated that it could plug into any normal plug, when in fact it cost me almost 1000 dollars to hook up 30amp breaker.
After that was done, an electrican (many) spent many hours trying to get this to work, pieces were missing, broken, wires were pulled out. After 4 months of this, and a cost of almost 5000 dollars above and beyond the price of the shower, i still dont have a fully fuctional shower, no jets, bubbles in tub. After filing a BBB dispute, Alex or Igor contacted me and asked me what parts i needed, I told him i needed the electrical box, he sent me a controller instead. Demanding that i remove my credit card dispute, and BBB complaint. I again tried to contact him for the right part.
He sent me pictures of the box he had, which was not the right one. After some research, I believe he got a very bad batch of these steam showers, and is no longer selling this model. I even offerred to compromise, send me something simular, he refused to answer and has been nothing but nasty on the phone, but very nice in emails. He has lied to me and other countless times and i have the proof to show it. I would not suggest ordering anything from this company, for he is well in over his head and a very mean person and impossible to deal with. He has lied to paypal, ebay, me, other customers and just trying to cover his tracks. I could go on forever about his lies and the problems, but it will be dealt with, period. I will have to fly to colorado to sue for my money back, which i have no way of losing with all the proof i have. At this point and time, it seems that we may be able to sue his company from my state because the purchase was done over the internet and it was paid for in NJ. Please beware of any purchase from this company
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