To whom ever reads this,
I would like to file a complaint about the online dating site Goldflirt.com. I have been a member of this site for a little over 1 year now.
I have never experienced any problems with this site, other than the occasional problem with the server being down for maintenance. I did have a small issue with some photos beeing deleted but was resolved.
Today, i was in the middle of a conversation and "BOOF" I was deleted from the site. There was not even any explanation or a customer service number or contact information on where I can contact them so that I can find out what happened to my account and profile.
I would like to point out as well, that I had about 390.00 dollars US in this account, that I would use to replenish my account. For them to just delete my account and not provide me with a customer number or support line where I could contact them to reestablish my account, leads me to one conclusion, that Goldflirt just stole 390.00 dollars from me.
I am very irate and unsatitisfied. I feel bad about not being able to contact with the women that I was exchanging messages with on a regular basis. I would appreciate any help which your company can provide me with in contacting Goldflirt to reestablish my account and profile, with all of my contacts and messages that I had exchanged with the women on this site.
In the absense of the aforementioned help, then I will request that your company help me to recover my 390.00 dollars that I had in this account. I would also like to add, that i created a new account and still could not get in touch with customer service until i upgraded my account to V.I.P. Then they send me a message, thanking me for upgrading. I sent them my message about my account beeing deleted and they tell me they will look into it.
Then they delete my message history so i can not contact customer service again... Thank you for your assistance into this matter.
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