Complaint / Review
United States Postal Service
USPS cares a s

A while ago I complained about people who drive through the street opening "rural mail boxes" to check what is in there. The answer was: we can't do anything about it, buy yourself a mailbox that you can lock.

I spent about $ 50, - for a mailbox from Lowe's that can be locked. What happened next (on 7/30) shows how much USPSP cares about your personal data and the security of your finances:

Since the new mailbox only has a slot for letters and the carrier had about 2 lbs of junkmail (newspapers, etc), she just made a big roll about the size of the Sunday New York times and put it on top of the mailbox.inside this roll there were banking statements with my full name, address and account numbers.

Anybody driving through the street could have taken my banking statements.

Further, the mail carrier left a red - white -blue box coming from Bank of America in front of our house. This box contained several check books. The carrier did not even care about ringing the bell or knocking at the window to see if someone was home. If I had left early the box would have stayed in front of our house the whole day or until someone from the street would have seen and taken it away. This box was mailed out with "Delivery Confirmation" - that illustrates what USPS understands under "Delivery": leaving banking checks near the driveway and taking off.

I called the postmaster and he told me that it was 100% correct what the carrier did. When I asked him why she could not separate the banking statements and letters from the bank from the junkmail and throw them into the mailbox, his answwer was "we cannnot separate important mail from junkmail, we have to make a large roll of everything and if it does not fit into the slot of your mailbox we leave it on top"

When I asked him how the mail carrier could leave a box with checks outside accessible for anybody (there is not even a fence in our frontyard, almost every day people walk to the door to hang their advertisements onto the door knob) without even trying to ring the bell or knock at the window, his answer was: "It is not part of our procedures to ring bells or knock at windows"