When we decided to move we got several estimates. A company called American Eagle had the best bid ($1345), so we decided to go with them. On the day of the move, August 12th, the movers were about five hours late. They showed up eventually, and I stupidly signed the agreement. Halfway through the move, the driver said that it would end up costing us about $1800. We thought that was strange, so we called the company. It turned out that these movers weren't even from American Eagle, but from Advanced Moving Systems. American Eagle had sub-contracted our job without telling us!
Our stuff was already on the truck, so we agreed. Toward the end of the move, the driver said that we had used $2700 worth of space. He hadn't even loaded our sectional yet. My fiancee and I hadn't budgeted for this, so we had to leave it behind. (That was tough, because we loved that damned couch!)
Now it has been 12 days since the move and we are still sleeping on the floor. We have tried to call both companies to get them to give us relief on the rates. They have put us on hold forever, ignored us, switched operators on us. They won't even give us a day when they will drop our stuff off. We are seriously pissed and are considering legal action.
If anyone out there has been ripped off by American Eagle or Advanced Moving Systems, please get in touch with us. A class action lawsuit might be possible. Please post your expereince so we can join together through this web site.
Thank You Very Much.
John
Rochester, New York
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