IPA telephone solicatation was the first of many lies. I asked both callers if this was a solicitation call and they responded no. The salesmen that came in was late and when I called him back the next morning to cancel the appointment made the previous day, he showed up anyway.
The "free" analysis lasted two full days, not the 1.5 to 2 hours. It wasted two full days and my time from my business that I could not afford. The analyist did not address the problems I was having with my business only the "canned" garbage he was trained to do. I got no value from his information and was very confused.
The promise of "experts" coming in and solving my problems was what enticed me to sign his contract (which I did not receive a copy of).
When they did show up I wanted to know what this was costing and the Project Manager assured me that I would know that by the end of the day. We then spent the rest of the day going over the same information given to the analyist. One good thing about this day was that I was able to make sales calls (that I would have started a full week before) at the "recommendation" of the PM. At the end of the day I was not informed as to what this was costing me.
The next day we continued our "education" on Profit and Loss, accural accounting, etc. At 2:30 pm I finally got the amount that this was costing $9,600 I had already spent for the two days and $16,000 to the end of the week. My CFO (also my wife) left the building in tears.
I told them at that point that this was the last day for them.
Before they left I gave them three checks, one with the current date and the others post dated. The next morning (today) I did a Google on IPA and read the consumer complaints. I canceled payment on the checks and will file complaints as recommended. Please do not do business with these people.
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