SPECIAL UPDATE: October 27: International Profit Associates - IPA remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers.international Profit Associates - IPA is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.
To date, International Profit Associates - IPA has made good faith efforts to resolve all complaints reported on consumer complaints. Based on our experience, the member business has proven to be among the top members of the consumer complaints Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business.
Over time and since becoming a member, International Profit Associates - IPA has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the consumer complaints Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever International Profit Associates - IPA remains committed to improving customer satisfaction.
Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.
Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help... Let them know and let us know!
*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at [email protected]
We received a call from a telemarketer promising us the moon yesterday. Our company is in a tight spot (business partner took off with a lot of money, sales slowing, profit dropping on jobs, bank accounts falling) so we decided to talk to the gentleman they decided to send. We set up the meeting for today, and a sharply dressed man showed up in a new Volvo.
Kevin Boyd calls himself the "Division Manager" IBA. He promised vague opportunities and provided us with a pretty booklet, which I immediately recognized as crap. He told us to look at testimonials available on THEIR website to show how great the consulting service they offer is. I could see where this was headed. He asked if we had a P and L sheet for their analysts to go over. I told him that we currently do not. I also told him that we don't have the money to afford their services. He told us he'd set up a "free" meeting tomorrow.
This meeting normally costs $1,800.00, but because of our difficult financial situation, he would make sure that the fee was waived, and that he would take the brunt of the expense for us. This was promised to us on the principal that if we were able to put the analysts systems and information in place, the company would survive to use their services at a later date - and pay for those future appointments.
The analysts, he said, could give our business the systems necessary to pull us out of this problem. He claimed that they could raise our profit, monitor our inventory, set up incentive programs that would improve worker performance - and still make us profit. I saw through the crap, though, and as soon as he left I said to the President of our corporation, "I smell a con-artist."
Mr. Boyd's speech was so convincing that I had to talk Paul into believing that they were anything short of a miracle. I immediately went online and found lots of interesting things, like the 450 complaints the Better Business Bureau and over 150 reports available here. I printed out news articles on these guys, and showed him the HUNDREDS of websites these guys and their subsidiaries have. They're a LOT like a pyramid scam, except they offer a "product."
I immediately called Kevin Boyd (who, by the way, can be reached on his cell phone at 918-798-8800) and told him that something had come up with Paul's medical condition and we had to go to the doctor tomorrow. We'd have to cancel the appointment until further notice, due to the uncertainty that the news would be good. He told me to contact their home office, which I did, and tell them the same thing, which I did. About an hour later, I got a fax from the home office confirming the appointment, which I responded to. I, perhaps, wasn't as nice as I should have been in that response.
We won't be letting anyone in our doors tomorrow, at all. The appointment was cancelled. A fax was sent to their home office with, to be honest, some rude words confirming that I'd called them to cancel. I don't want these con artists coming anywhere near our financial information. I don't want them INSIDE MY OFFICE. If anyone shows, or anyone tries to charge us money, I'll be going to the local news. Expect updates, if they're as hard-selling as they say they are.
Kevin Boyd, the con-artist who tried to get us into this mess, is available at (918) 798-8800. Please feel free to call him and ask if he sleeps okay at night.
JamesNaples, Florida
U.S.A.
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