I recently went into the Aarons location here in Wichita to make a payment and/or possibly pay off a freezer we had leased a while back. I asked what the payoff was and was told $305.40 so I wrote the check and then was told I couldn't pay it off as we were behind and before I could pay it off then i would have to catch the payments up. This caused a situation that I don't feel is right.
First off the girl at the counter should not have told me the payoff was $305.40 but she did.in the end I had to pay a total of $312.90, even though there is not much difference she should not have told me one price then another.
I am a bussiness owner and if I give my cusstomers a price they expect me to uphold that price so I have had to eat some expences because I quoted one price. It would seem that some companys are exempt from pricing laws and can change the price to benifit themselves.
What this lady should have done when I asked for the payoff she should have said I will have to let the manager handle this but insteed she chose to give me a price and then change it. Which is wrong.
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