For the countless people like myself who has been offered a valued package deal by heritage web solutions and was never delivered must less in 4-6 weeks do yourselves a favor and carefully read their tos statement. This is the only defense that heritage will offer your at the end after they have completely sucked you dry is look at our tos statement, if we did some work for you... Oh well web site completed or not, like it or not, you are not entitled to a refund.
You have your vision of a business, you pursue that vision. You apply for the necessary paperwork, license, permit etc so you feel all the hard work has been done on your behalf. You have your suppliers/distributors lined up. You reaching the home stretch and did all the research their is to be done. You google a web designer and you are bombarded with heritage web solutions at least in the first page even into the second. You research heritage web solutions, you see their advertisement of #1 ranking in the country/nation (whatever) you look at their testimonials and you believe that they must be good. You researched them on the bbb and you find that they have a satisfactory record. You call and they promised you a up and running web site with a turn around time of 4-6 weeks. You wish you could have it sooner but you know the type of professionalism your looking for you say to yourself maybe this is a reasonable time for excellent quality. You pay your monies down and they tell you when the second half will be taken out and then state, oh, in order for us to build your web you must host with us for one year.
You submit your content as they instructed you. And then you wait, and email, and phone, and wait, and email and phone... Then a panic overwhelms you, is this company legitimate? You do some more research and you found a site called / link removed / or the complaint board that you are now reading. What the hell is going on you say, why didn't i see this before?!! You type in heritage web solutions and your mouth begins to drop. Oh my god! This can not be happening to me. Please god this can't be real!!!
For all you victims that check back here to see if their are any new victims, don't forget about the upcoming potential victims of heritage web solutions. Please, please, use whatever energy you have left to report your story to rippoffreport.com, this complaint board, ic3. Gov (internet crime complaint), utah district attorney, local law enforcement in provo, utah, dr. Phil (stopping this company publicly may be more successful in reaching a larger audience), research who their local news people are and usually they will have an investigative department that will take complaints of abusive companies/services in their community.
This company must be held accountable for what they have done and continue to do. We are now victims and we should not walk away and just let this company tactics to continue. Each of us must, must do our part to bring this company to a complete stop. This is not the way we do business in america. We are a land of opportunity. And my opportunity was taken away from me. Two years of planning and goals. All i wanted was the best that web design had to offer at an affordable price. Victim, after victim after victim. This company spend a lot of our non refunded money and monies that they continue to take from existing customers to keep the complaint board and / link removed / from showing consumers who google in web design. And that is exactly why some of us victims were not able to find these complaints initially.
They often say that companies like walmart and other companies have problems and complaints but the difference is between a company that rectifies the situation to please the customer and a company that just takes money from the customer and you can't make a u-turn after the monies are in their hands.
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